Last updated: December 3, 2025

At Halo Yoga, we are committed to providing a secure, smooth, and flexible payment experience for all our customers. We utilize Stripe, a globally trusted payment gateway, to ensure your transactions are safe and encrypted.

1. ACCEPTED PAYMENT METHODS

We currently accept the following credit and debit cards for payment:

• Visa

• MasterCard

• American Express (AMEX)

• Discover

• JCB

Note: At this time, we do not accept PayPal, Personal Checks, Money Orders, or Cash on Delivery (COD).

2. SECURE PAYMENT PROCESSING

Your security is our top priority.

• All credit/debit card transactions are processed securely via Stripe, a PCI Service Provider Level 1 platform.

• We use industry-standard SSL encryption to protect your sensitive data during transmission.

• Privacy Assurance: We do not store or have access to your full credit card number or security codes (CVC/CVV) on our servers.

3. TRANSACTION DETAILS

• Currency: All payments are processed in U.S. Dollars (USD). For international orders, your bank may apply currency conversion rates or foreign transaction fees.

• Charges: Your card will be charged in full at the time of purchase to initiate order processing.

• Billing Information: Please ensure your billing address matches the information on file with your card issuer to avoid payment delays or cancellations.

4. ORDER CONFIRMATION

Once your payment has been successfully processed:

• You will receive an immediate Order Confirmation Email containing your receipt and order details.

• If you do not receive this email within 24 hours, please check your spam/junk folder or contact us directly.

5. PAYMENT TROUBLESHOOTING

If you are having trouble completing your payment, please try the following:

• Verify that your billing information (name, address, zip code) matches your card statement exactly.

• Ensure your card has sufficient funds and is enabled for online transactions.

• Try an alternative credit or debit card.

• Contact your bank if the issue persists.

6. CONTACT US

If you have any questions regarding payments or need assistance, our support team is happy to help:

• Email: support@haloyoga.store

• Address: 1305 Loring Ave 4H, Brooklyn, NY 11208, United States

• Customer Service Hours: Monday to Saturday: 9:00 AM – 6:00 PM (GMT-05:00) Eastern Standard Time (New York)